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International Call Center Agent

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Key Selling Points
  • Apply only if you are comfortable working at NIGHT SHIFT (Bangladesh Time 8:00PM to 5:00AM).


Job Responsibilities
  • Manage large amounts of outbound calls to USA/ Canada customers in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Receiving customers enquirers, selling services/ products over telephone as per the instruction provided.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Meet personal/ team qualitative and quantitative targets.
Employment Status


Educational Requirements
  • O level/ A level/ HSC/ BBA background necessary.
  • Under graduation enrolled freshers with good English communication skill are encouraged to apply.
Additional Requirements
  • Age 18 to 25 years
  • Only males are allowed to apply
  • Freshers are encouraged to apply (Only O level, A level or Fluent ENGLISH Speaker)
  • Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8PM – 5AM)
  • Selected Applicants will be in a minimum of six month employment contract.
  • Able to speak clearly and persuasively in English in a positive or negative situations.
  • Proven organizational and interpersonal skills.
  • Self-motivated, independent worker with the ability to multitask.
  • Professional, courteous, and know proper phone etiquette.
  • Ability to relate with a diverse group of people.
  • Sound knowledge of essential software like MS Word, MS Excel, Email, etc.
Job Location


    Tk. 15000 – 20000 (Monthly)
Compensation & Other Benefits
  • Performance bonus, Weekly 2 holidays
  • Salary Review: Half Yearly
  • Lunch Facilities: Full Subsidize
  • Attendance Bonus BDT-2000 & Transportation allowance BDT-1000 will be provided with basic salary.
  • Free of cost Dinner arrangement provided from Office for all.
  • Exclusive Sales/ Telemarketing training will be provided without fees.
  • Highly attractive Sales Bonus.
  • Guaranteed on time payment will be provided.
  • Experienced Applicants have an opportunity to join as a Team Leader & Sales Manager.
  • Find the ground breaking career and build yourself as an asset for the country to build our economy.
We are no longer accepting applications for this ad. Contact us for more details.